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What do the payment statuses mean?

Reserved, Captured, Paid, Unpaid, Refunded and the other statuses you may see on a payment.

Written by Nettla

Each payment in Profile → Purchases has a status that shows where it is in the process.

The statuses

  • Pending: the payment is being processed.

  • Reserved: the amount is held on your card and will be charged later.

  • Captured: as a lead booker who chose Pay your part, your card has been charged on day 6. Shares other players paid will be refunded after the session.

  • Paid: the payment is complete.

  • Unpaid: you still need to pay. Tap pay now.

  • Partially Refunded: part of the payment was refunded. The refunded amount is shown.

  • Refunded: the payment was refunded in full.

  • Cancelled: the payment was cancelled before you were charged.

  • Failed: the payment didn't go through.

Memberships

  • Grace Period: a renewal payment failed. Pay within the number of days shown to keep your membership.

  • Paused: your club has paused the membership.

Good to know

See "When am I charged, and why was I charged before my session?" for when a reservation is charged.

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