You can delete your account in the mobile app under Settings. You can't delete it while you have an upcoming booking or a membership. Deleting is immediate and can't be undone.
Delete your account
Open the Profile tab.
Scroll to the bottom and tap Settings.
Under Support, tap Delete account.
Tap Delete to confirm.
Why can't I delete my account?
You have an upcoming booking. Cancel it or wait until it has passed. This includes matches, activities, lessons and league matches.
You have a membership. Any membership on your profile stops you deleting your account, even one that doesn't renew. Ask your club to end it.
What is deleted
Your club wallet balances. Unused balance is lost.
Your memberships, saved cards, friends and league team places.
All child profiles on your account.
Past bookings stay in the club's records. If you sign up again later, you start with a new, empty account.
Good to know
You can only delete your account in the app, not on the website. If you only use the website, contact Nettla support.
In a club's own app, deleting removes your whole Nettla account, at every club.