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How do I cancel an activity, and will I get a refund?

Leave an activity or course in the app, see your refund before you confirm, and when you can't leave.

Written by Nettla

Open the activity and tap Cancel. The app shows how much you'll get back under the club's rules before you confirm.

Cancel an activity

  1. Open the Profile tab and tap the activity under Upcoming.

  2. Tap Cancel.

  3. Read the refund message under Cancel your spot?.

  4. Tap Confirm cancellation.

Your refund

  • The club sets the cancellation deadline and how much you get back before and after it. Members may have better rules.

  • If the club refunds to a club wallet, you get wallet credit instead.

  • See "When will my refund arrive?" for how the money comes back.

When you can't cancel

  • After the session has started.

  • If the session is already below its minimum number of players and inside the club's automatic cancellation window. Cancel is greyed out.

  • For a course: you can only cancel from the first session, before it starts.

If you can't cancel, contact the club.

Good to know

If you leave late and the session drops below its minimum number of players, it may be cancelled automatically for everyone.

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