If your club uses door codes, your code is on your booking in the app and in your confirmation email. It only works for a set time around your booking, for example from 40 minutes before it starts until 40 minutes after it ends.
Find your code
Open the Profile tab.
Tap your booking under Upcoming.
Find Pin code on the booking.
It's also in your booking confirmation email as Entrance Code.
If the code doesn't work
Check the time. The code only works within the club's window around your booking. Each club sets its own times.
Type the whole code, including any symbol at the end, such as * or #.
Use the code for this booking. At some clubs each booking has its own code.
Make sure you're a player on the booking. Only players on the booking get a code.
Unlock the door in the app
At some clubs, a round lock button appears at the bottom right of your booking around the booking time.
Open the booking.
Tap the lock button.
Choose the door if asked, then tap Unlock.
Who can help
Contact the club. It can open the door for you and check the entry system. Nettla can't open doors.
Good to know
If you see "Pin code: not available", close and reopen the booking, or check your email.
If your club uses Ace on WhatsApp and you've connected WhatsApp, Ace can send you your code.