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How do I claim and collect a reward?

Swap your reward points for a reward, and how to collect it at the club.

Written by Nettla

Open the Rewards tab, choose a reward and tap Claim. Wallet rewards are added straight away. Other rewards are collected at the club.

Claim a reward

  1. Open the Rewards tab.

  2. Tap View all next to Featured rewards.

  3. Choose the club under Choose location, and a category if you like.

  4. Tap a reward.

  5. Tap Claim, then tap Claim again to confirm.

You'll see Reward claimed.

Collect it

  • Club wallet rewards: the wallet is added to Profile → Wallets straight away.

  • Other rewards, such as a drink or a can of balls: open My rewards on the Rewards tab, tap the reward and follow How to collect. Club staff mark it as collected when they hand it over.

Good to know

  • Insufficient reward points means you need more points. The reward shows how many more.

  • Each reward belongs to a specific club. Collect it there.

  • You can't cancel a claim yourself. Ask the club.

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