Nettla

What to expect when your club moves to Nettla, including account activation, transfer of memberships, club wallets, and upcoming bookings.

My club has switched to Nettla from another booking provider

How to change the email address on your Nettla account and how to contact support to request this change.

How do I change my email address?

Nettla uses a passwordless login, so there is no password to change. Learn how the 6-digit verification code login works.

How do I change my password?

Your Nettla account is unified across all clubs. Personal information and levels are shared, while club wallets and memberships remain unique to each club.

Do I need different Nettla accounts per club?

An overview of the personal information required to create a Nettla account and what additional details individual clubs may request.

What personal information is required when using the app?

How to add a child as a secondary profile on your Nettla account so you can book and make payments on their behalf.

How do I connect my child’s profile to my account?

How to switch between clubs in the Nettla app and what to do if your club is not yet on Nettla.

How do I switch from one club to the other in the app?

The difference between the standard Nettla app and a club's own white label app, and how your account and bookings work across both.

Using the Nettla app vs. Operator's own white label app

How to delete your Nettla account and why you may be unable to do so if you have upcoming bookings or an active membership.

How can I delete my account in Nettla?

What to do if you accidentally created two Nettla accounts, and how to delete the one you no longer need.

How can I delete one of my accounts if I have two?

This collection includes information about User Accounts in Nettla

User account

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