Skip to main content

The app says I need to update it, or that it's under maintenance

What the "Update" and "We'll be right back" screens mean and what to do.

Written by Nettla

These screens are temporary. Update Nettla means your version of the app is too old to use. We'll be right back means Nettla is doing planned maintenance.

"Update Nettla" screen

  1. Tap Update.

  2. Install the latest version from the App Store or Google Play.

  3. Open the app again.

"We'll be right back" screen

The app is unavailable during planned maintenance. The screen may show when we expect to be back. It clears on its own, so you don't need to restart the app.

Good to know

  • Keeping the app up to date also gives you the newest features. If a feature described in this help center is missing, update the app first.

  • If the app still doesn't work after updating, contact Nettla support using the chat on this page or at [email protected].

Did this answer your question?